Keri Systems

What Our Customers Say About Us:

Click to listen to these audio testimonials:

"Fantastic job"

"The best tech support. Extremely helpful"

"Tech support - You make me look good"

Firstly, I must say once again thank you for the excellent standards of service we received from yourself while attempting to complete the remedial repairs and installation of replacement components to our clients system.

Having inherited this Keri controller system, and having no experience with your products, you showed us unbelievable patience and provided invaluable assistance in resolving the various issues.

Once again, ''THANK YOU''

- Paul Briggs PSB Systems Ltd


"Hi Steve,

I would just like to put into an email to thank you personally on behalf of PSD for your help and involvement during the upgrade to the installed Keri system at William Wake House, both on Thursdays visit last week and during the firmware problem encountered on Friday. Whilst the problem encountered was unforeseen the professionalism of yourself, Keri and Mercury in producing a quick fix has won the day. There are still some minor issues onsite and do not seem Keri software or hardware related, and feel confident that with the knowledge gained during the upgrade with yourself that we can finally rectify these issues once and for all.

Can you also please pass our thanks onto Trent and Gary for their continued support, who when contacted for help from time to time are both very polite and more than happy to assist no matter how small the question.

Look forward to hearing from you guys soon, once again thanks for all your efforts Steve."

- Wayne Patrick PSD Solutions Ltd

"Thanks once again for your expertise.
This is the first Door.net software which we have installed, v16 on windows 8 using your NXT4D Controller.
The installation was easy to follow using the instructions given within the packaging, along with the software which was very user friendly bearing in mind no training was given before hand.
I called tech support relating a few tech issues and found the team supportive, friendly and very professional.

Key features which I found outstanding:

•Remote Session

•Software interface (easy to set up readers/doors)

•Discovery program to find controllers

•Tech support

Thanks once again to the keri's team especially Trent for his help and support. I will be recommending your Keri Systems to our sale team within ADT Sunbury."

- Gavin Singh, ADT Sunbury

"I just wanted to commend Bud, Noel and, especially Mitch for their excellent support of my customer configuration problems. Without their input I would not have been able to re-configure the new tenant's system. Their input made me look less incompetent and allowed the job to be completed in a timely manner. I can't thank them and Keri for the fine products and professionalism.

- Paul Petty, Liberty Lock and Key

"My name is Andy Coyle and I am the owner of Armadillo Services. I am registered on your site. I sell and install, among other things Keri Door Controllers. Last Friday, I was installing a 4 door NXT controller. I had installed it in my office to test it. The customer wanted keypads and I had not done them before. Your sales team fixed me up with the part numbers for the daughter boards that I needed and I thought that I was ready to go.

I started the installation and a lot of things went wrong. I had never done keypads, I had not yet installed the daughter boards, I made a wiring error, and finally a template in the controller was not working. I started at 9:00 Am and finished up about 9:30 PM.

Through all of this, I made several calls to the technical support department. I am writing to tell you that they are the most professional and helpful department that I have worked with. I had this unit in my office a while and had only the doors extreme software. When I tried to install doors.net I was told my trial had expired. The customer was in the process of moving in and one of the doors that I need to secure was a glass door with no other lock. I was definitely under the gun.

I spoke with several people in your department ALL OF WHICH could not have been more helpful and professional. Of special note is Mark and Noel. Noel helped me with the template problem. He had a very thorough knowledge of the system.

I just wanted to tell you how great your staff is."

— Andy

"Thanks for your support. On Tuesday the 15th I drove to your tech support centre in Norwich with my PC. All I can say is that I could not thank these three guys enough for their excellent service and support. I took three different USB to Serial converters, which were found to be incompatible with my PC to Keri PXL Controller. So what did they do? They gave me their only converter they had which worked on my PC, with NO CHARGE, as well as advised me with more technical Assistance. THANKS AGAIN TO STEVE, GARY AND TRENT"

— M.Aslam

"I took the training course on the PXL this past Tuesday. Thank you for the opportunity to take this course online. It was a very good course and I learned a lot. I was very impressed with your professionalism."

— Ed Dabbah

"Just a quick note to let you know how impressed I am with the level of support I received from Noel regarding the installation/programming of the Entraguard system. I deal with telephone support from many of our suppliers. Noel was definitely
one of the best I have encountered."

— David Nelson, NESS Security

"We installed our first Keri PXL-250 and Doors™ for Windows system recently . . . went in without a hitch. The learning curve was minimal and it installed with great ease. The 6 door system was programmed in less than 4 hours for all 150 cardholders."

— Dave Ventres, Service Manager, Associated Security Systems, East Hartford, CT

"I like Keri products because they work — and keep on working. In fact, one of my customers was so happy, he said Keri proximity worked flawlessly. They're easy to install, they use quality materials, and factory support has always been there for me — just a phone call away."

— Jim Leckie, Protective Electric, Parsippany, NJ

"Keri is so easy to use. It is very flexible, requires little attention, and the people at Keri have been very helpful. Software updates are painless."

— Nolan Hubley, Wiltron Manufacturing, Morgan Hill, CA

"I've been able to configure Keri systems to fit every application I've ever needed. This stuff is practically perfect . . . easy to install, easy to use, cost-effective expandability, the PXL-250 is terrific and customer support has been excellent. Keri saves me lots of time."

— David Cohen, Access Security & Lock, San Bruno, CA

"We've been using the Keri system for 2 years. Its biggest advantage is ease of use. It is very intuitive, flexible, requires little attention, and the people of Keri have been very helpful. When an employee forgets to hand in their card, it is so easy to make the card invalid."

— Mike Carbon, Superior Court of Santa Clara County, San Jose, CA

"You'd be crazy not to have it."

— Eric Johnson, Gloucester Co. Prosecutor's Office, Woodbury, NJ

Selected End User References

ABC Studios
Alameda Marina (Alameda, CA)
American Backhaulers
American President Lines
Amtrack
Anheuser-Busch
EU Distribution Center
Aston Martin
Austin Reed
AT&T
Bekins Transport Service
Bethesda Naval Hospital
Birkenstock
Blue Cross/Blue Shield
Boise Airport, ID
Branson Ultrasonic
BSW Architects
Bureau of Land Management
Camden County Prosecutors Office, NJ
Chevron
Christmas Island Casino, Australia
City of Antwerp, Belgium
City of Bridgeport, CT
City of Manhattan Beach, CA
City of Portland, OR
CNBC
Coca Cola - Cadbury's
Commonwealth Science Institute
(Geelong, Australia)
Cracker Barrel -
Old Country Store
Deliverance Evangelistic Church
(Philadelphia, PA)
Deloitte & Touche
Digital Domain
Discovery Bay Marina (Byron, CA)
Discovery Channel
Disney Studios (Manhattan, NY)
ECC International
EchoStar (DSS)
Emerson Electric
Empire State Building
enjoyweb.com
FAA
Fairfax County Fire Department, VA
Fargo School District, ND
Fender Musical Instruments, Inc
FMC Corporation
Ford Motor Corporation
Fruit of the Loom
General Services Administration
Gloucester County Firearms Training
Facility, NJ
Grolier
Grubb-Ellis
Hertz
Hewlett-Packard
IBM
Iceland Air
International Broadcast Center
JB Hunt Trucking
Jet Propulsion Labs
Kansas City Star (newspaper)
Kraft Foods
Laidlaw
Lockheed/Martin
Logic Tier
London Borough of Camden
Constabulary (England)
Los Angeles Police Department
Lucent Technology
Martin Luther King Hospital
Marvel Comics
May Department Stores
McMaster-Carr
Miller Technical College (Australia)
Morgan State University
Motorola
Mt. Laurel Fire Department, NJ
National Airlines
National Semiconductor
New Hampshire Electric
New Jersey Institute of Technology
News, Ltd.
New York City Housing Authority
New York Daily News
Norwich Union
Paine-Webber
Parkchester Apartments (New York)
Patterson Housing Authority, NJ
Pawtucket Housing Authority, RI
Pete's Harbor Marina (Redwood City, CA)
Philadelphia Housing Authority
Pierce College (Toronto, Canada)
Pittsburgh Housing Authority, PA
Pittsburgh Zoo
Platignum Technology
Pocatello School District, ID
Presidential Palace - Port-au-Prince, Haiti
Presidential Palace - Chile
Price Waterhouse (San Jose, CA)
Princeton School District, NJ
Ronald McDonald House
Tampa, FL
Rubbermaid
Ryobi
Sam's Town Casino, LA
San Angelo Airport, TX
San Diego Symphony Hall
San Francisco School District, CA
San Francisco Yacht Club
San Jose State University
San Salvador Airport
Seattle-Tacoma Airport, WA
Southwest Airlines
Southern Maryland Electric Coop.
Sprint Yellow Pages
Stanford University
State of California
State of Idaho, Health and Welfare Dept.
State of Michigan Bureau of State Lottery
State of New Jersey, Office of the
Prosecutor
Statue of Liberty Marina
Super Rugby League (Australia)
Sydney Entertainment Center (Australia)
Target Stores
Texas Department of Transportation
Thomas Cook
Thrifty/Payless
Time-Warner
Tommy Hilfiger
Tyson Foods
Unisys
United Airlines Mileage Plus
United States Postal Service
United States Secret Service
University of Miami
U.S. Robotics
Vail Daily News, CO
Washington D.C. Department of Public
Assisted Housing
Waterford Crystal
West Jersey Hospital, NJ
West Kent Housing Association
World Telecom
Ziff-Davis


Hi
Thanks for your support,



On Tuesday 15th I drove to your tech support centre in Norwich with my PC.

All I can say that I could not thanks these three Guys for their excellent service and support.
I took three different USB to Serial convertors, which were found to be not compatible with my PC to Keri PLX Controller.

So what they Did? They give me their only convertor they had which worked on my PC to me.
With NO CHARGE. As well advising me with more technical Assistance.

THANK AGAIN TO STEVE, GARY AND TRENT

Regards

M.Aslam